AI & Work Platform · 2024B2B / B2C Gig Marketplace•Lead Product Designer

Onamini — Designing trust & speed into an AI gig ecosystem.

How we bridged high-stakes talent verification with automated skill-matching algorithms, transforming a fragmented freelance marketplace into an intuitive SaaS operating system.

RoleLead Product Designer
Timeline4 Months (Discovery to Hi-Fi)
PlatformsWeb App (Enterprise SaaS)
Live Platformonamini.com
app.onamini.com/talent/dashboard
Full Production Canvas
Onamini Complete Platform Architecture on Laptop
Context & Discovery

The Two-Sided Trust Deficit in Remote Work

Through 32 qualitative interviews across hiring managers and vetted freelancers, we identified that the core friction in modern gig platforms was not finding candidates—it was the cognitive burden of evaluating credibility and the terror of scope creep.

Enterprise Client Friction

Candidate Overload & The Resume Verification Nightmare

Hiring managers spent an average of 4.2 hours sifting through 100+ generic proposals per posting. 60% of submitted portfolios exaggerated actual contributions, leading to failed contracts and delayed product sprints.

Discovery Metric:78% of managers distrusted self-reported freelancer ratings
Freelancer Friction

Escrow Blindspots & Scope Creep Dread

Top freelancers hesitated to commit to contracts without guaranteed automated milestone deposits, citing endless unpaid revision rounds on legacy platforms.

Avg. dispute resolution time on legacy tools: 14 business days
Core Design Opportunity

The Solution: An AI-Assisted Operating System, Not a Job Board

We decoupled the gig experience from static bulletin boards. Instead, we architected Onamini around three unified pillars: Automated Semantic Skill Extraction, Dynamic Milestone Escrow, and a Multi-Role Workspace that serves Talent, Clients, and Admins from one coherent design system.

Target Matching Velocity:< 15 minutes
Escrow Release Speed:Automated 1-Click
Dispute Escalation Rate:< 2.5%
Hi-Fi System Architecture

The Complete Talent Dashboard & Discovery Hub

Designed as the daily command center for vetted talent: tracking real-time earnings, incoming AI match requests, active contract milestones, and multi-portfolio displays. Shown here in its complete uncropped viewport.

app.onamini.com/talent/overview — Full Viewport (4224 × 2595)
● Verified Escrow Active
Onamini Full Talent Dashboard and Discovery Architecture
01. Revenue & Escrow Pulse

Immediate Financial Clarity

Aggregates cleared earnings, funds currently locked in escrow, and upcoming milestone deliverables into a zero-confusion summary.

02. AI Match Stream

Ranked Gig Compatibility

Every inbound opportunity features an instant match score (e.g. 96% Match) with transparent skill alignment breakdowns.

03. Milestone Stepper

Zero Scope Creep

Visual progress tracks research, hi-fi prototyping, and client reviews with automated payment triggers upon approvals.

Interactive Algorithm Test

The Semantic AI Matching Engine

Adjust candidate parameters below to see how Onamini calculates match suitability in real time.

Verified Experience:4 Years (Verified Work History)
Junior (1 yr)Senior / Lead (8 yrs)
Calculated CompatibilityModel v2.4
95%
High Compatibility

Based on skill extraction from Product Design, 4 years of verified portfolio outcomes, and automated escrow readiness.

Suggested Hourly Bracket:$65 — $95 / hr
Estimated Match Velocity:< 8 Minutes
Enterprise Governance

Complete Ecosystem: Admin Oversight & Dispute Management

Enterprise platforms succeed or fail on the strength of their internal tools. We designed robust views for compliance officers and escrow managers to supervise transactions without impeding velocity.

01. Admin Oversight DashboardGovernance
Onamini Admin Oversight UI

Centralized Operational Health

Real-time visibility into active contracts, transaction volumes, user verification queues, and dispute alerts.

02. Escrow & Payment HubFinancials
Onamini Payment and Escrow Management UI

Granular Milestone Releases

Itemized audit trails showing when client escrow was funded, work approved, and payouts disbursed to talent.

Validation & Impact

Quantifiable Business Outcomes

How intuitive user flows and AI matching influenced key operational metrics.

Match Velocity
+45%

Accelerated time-to-hire from an average of 4.2 days down to 2.3 days.

Contract Disputes
-34%

Drop in client-freelancer revision disputes due to explicit milestone requirements.

Onboarding Completion
88%

Talent completing full profile verification within their first 24 hours.

Repeat Hiring Rate
3.1x

Clients commissioning second gigs within 60 days of their initial contract.

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